The customer service I received was outstanding
'I just wanted to say thank you so much to Tony for making the experience of buying a car much easier than I expected. The customer service I received was outstanding and I am thrilled with my new car. Thank you again!' Jennifer, Auckland
Over 15 years we have bought several vehicles from Ted
When we decided to buy a new car we didn't hesitate to contact Ted. Over the last 15 years we have bought several other vehicles from Ted, and we have been happy with all of them. Ted once again came up with a fantastic deal for the trade in and presented a great new Mazda CX7. Thanks Ted for the smooth no stress process and for looking after our needs. We look forward to future dealings with you. We highly recommend Ted Traceys LMVD. Dennis and Maria Auckland
It is a strange, and refreshing experience to have a car sales person tell us to go away and think about it before deciding to buy!
Thank you, George for the way in which you helped us into our new car. It is a strange, and refreshing experience to have a car sales person tell us to go away and think about it before deciding to buy! Most times in the past when I have bought a car the pressure is on to sign a deal as soon as possible. But the way it works at Ted Traceys yard is quite different. George helped us view a wide range of vehicles and when we thought we had the right one sent us home to think about it overnight. At that stage he had not asked for contact details, or even our names. So we felt absolutely no pressure. And George was right. Thinking it over that night we realised the car was not the right one, but another one George had shown us was more suited. The next day George kindly and patiently let us test drive that one. The gentle guidance continued on through the testing and purchase process. We have had the car two weeks now and are very happy with it indeed. Thank you George and Ted for a great purchasing experience!
If i ever have to upgrade my dream car from Ted Tracey, i would definitely go back for more!
Staff at Ted Tracey looks after their cars really well. They pride themselves for maintaining high standard and selling good quality car. When it comes to buying a car, that is what you want, as well as price that is competitive.
Look no further! I will definitely recommend it to friends and family. If i ever have to upgrade my dream car from Ted Tracey, i would definitely go back for more! Thanks brian for your help. Lee
We have no hesitation in recommending your friendly and professional services to our friends
For a number of years I had driven range of BMW cars as our family car. When the time came to replace the current vehicle I took the opportunity to look around at other models. I had called on a few other Mercedes Benz dealers but apart from driving the selected car, the service and follow up was indifferent. I checked further on line on Trademe and came across your web-site and a particular Mercedes Benz car and followed this up with a visit to your New Lynn showrooms. I was pleased to see the wider range of Mercedes Benz cars that were available, all cleaned and together and this in turn allowed me to make a wider inspection. The car finally selected was not the one I saw on Trademe but one that would suit my needs better with its colour, interior and motor size. You took my husband and I for a test drive and following that I contacted AA for their inspection and report. I further contacted Scott our mechanic who gave his positive opinion on the model based upon his servicing of similar cars. We settled and took the car to Scott for a full service and mechanical report which was very positive. We have no hesitation in recommending your friendly and professional services to our friends and others seeking to purchase a similar top quality vehicle. Edna and Patrick Auckland
I had a great experience purchasing my car from George at Ted Traceys
I had a great experience purchasing my car from George at Ted Traceys. I first emailed to see if the car was in the showroom, I was told that it had only just arrived into the country and it could take a couple of weeks to go through it's checks. Two days later George emailed to say they had the car ready for me to view. The car was visually in great condition, and subsequently received a grade 1 on the AA inspection that I got done. The icing on the cake was having George and Ted check out my old car and offer a very reasonable trade-in price. One week later I got the recommended service done; the car didn't need any extras and the guy's at the workshop said it was in great condition. I am one happy customer! Kate Auckland
Got our Dream Car from a very nice & friendly Team - Ted Tracey & Co.!
Me and my husband been looking for a good and reliable car for almost a couple of months now. We've been to many different dealers, seen so many different cars but it is only when we've seen this car on Ted Tracey Shop. It's a love at first sight, I may say. We did not just find a good and reliable car, we've found our dream car with Ted Tracey. And on top of that, their service is 100% amazing!!! The team is so friendly and very much approachable. I highly recommend this guys for you to check on if you're looking for a very good car. You'll love their cars as much as you'll love their very excellent service. Mellani & Henry
.....made my decision to buy two of your cars!
It's a good opportunity for us knowing you guys from "TED TRACEYS" having excellent customer service. All cars displayed are in good condition, reasonable price and one thing which is superb is they are in shaded warehouse. A friendly environment dealing to your customers had made my decision to buy two of your cars! Danny & Family Auckland
Awesome Car, Awesome Service and Mean Price, Ted Tracey is the place to go
We are absolutely happy with our new Mazda Atenza bought from Ted Tracey recently. We first saw the car while it was still in transit. We are so glad that we waited. I guess we found our dream car and are loving her so much. The service was excellent and hassle free. Ted was very helpful in explaining everything in regards to the car and sorting out the paperwork for us. There cars are of showroom condition and a variety to choose from. The staff at Ted Tracey are very knowledgeable. We were happy that we were able to take the car home the same day. We would recommmend our friends and familys to Ted Tracey. If in the future we have to upgrade our dream car we would definetly go back to Ted Tracey for more. Ron & Shristi Auckland
After meeting Ted, and seeing my car in the flesh, i just had to have it
I was looking at buyng a car that was already done up with all the trimmings, failed at 2 other car yards and came across teds website online and bam it was love at first site. After meeting Ted, and seeing my car in the flesh, i just had to have it. In no time at all, Literally 2 hours later, I was the proud owner n drving away in my stunning new Toyota Wish!!! Ted and his honest, reliable and friendly service made me know i was definately making the right choice and when your dealing with the owner himself u can't go wrong. I LOVE my car. Thanks TED TRACEY for everything. Louise Auckland